Services

Serving Delaware, Maryland, Pennsylvania

Serrvices

24/7 Call and Text Answering

Answer incoming calls and messages day or night, respond to common questions, and capture family inquiries so potential clients aren't left waiting.

Family Intake and Assessment Booking

Ask the right intake questions, collect essential details, and schedule in-home assessments to help your coordinators start with the information they need.

Smart Escalation and Managed Setup

Route urgent or important situations to your designated on-call staff while filtering routine inquiries. HearthDesk configures and manages the system around your agency’s workflow.

Majestic Virtual Assistants LLC, DBA HearthDesk

HearthDesk, a DBA of Majestic Virtual Assistants LLC, answers your calls and texts around the clock, asks the questions your coordinator would, books the in-home assessment, and wakes your on-call person only when it matters. We set it up and run it for you.

Serving Delaware, Maryland, Pennsylvania
Last updated 02/16/2026

Contact

Email: [email protected]
Phone: (302) 261-5390
16192 Coastal Highway, Lewes DE 19958

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